On Easter Sunday, a Lowell, MA, 911 dispatcher received a report that an elderly resident had activated a medical alert device and that officials at the alarm company were unable to contact her.
The events that followed over the next 66 minutes culminated in the 79-year-old woman dying (with two EMTs standing just outside her locked front door) and that dispatcher being fired.
For the full story, as reported in the Lowell Sun, visit:
Lowell Sun: Lowell dispatcher fired over fatal 911 call (30 JUN 10)
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