"The retelling of stories of crisis management is a powerful tool for learning. When planning for the worst-case scenario, hearing from those who have lived through disaster can help to inform the decisions you make for your own preparedness."
ICMA (the International City/County Management Association) recently issues a report designed, in part, to "help city and county managers make informed choices about crisis mitigation and recovery based on the positive outcomes and challenging lessons learned by those who managed crises from hurricanes to mass shootings."
Media reports:
ICMA: Blog: Lessons Learned from a Disaster
ICMA Leading Edge YouTube Video: How to Lead Before, During, and After a Crisis
To access a copy of the complete report, please visit:
International City/County Management Association: Leadership and Professional Local Government Managers: Before, During, and After a Crisis (2019),"
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